The webpage with domain name www.anniep.gr includes an electronic shop, which is the online presence of the company A.PAPADIMITRIOU-A.ZAFEIRI O.E. (Tax Reg. No EL800696732, Tax Office IZ’ATHENS, Registry No 13698690100). The company's office for e-commerce purposes is located in 20, Vasileos Konstantinou str., 11635, Athens, Greece. We are making our best to provide to our customers a high-level online shopping experience and we are always at your disposal to provide any clarifications in relation to the followings terms and conditions.
1. DEFINITIONS “Company” : The owner and administrator of the above mentioned electronic-shop, responsible for its design, structure, operation and features. “Eshop”: The present webpage www.anniep.gr, as well as all included applications, tools and other means of communication, under which the Service is made available to Users and Visitors (as defined below). “Intellectual Property”: Trademarks, service marks, trade names, domain names, get-up, lay-out, logos, patents, inventions, registered and unregistered design rights, copyrights, database rights (indicatively) and all other similar rights which may subsist in any part of the world now or in the future (including know-how and trade secrets), including, where such rights are obtained or enhanced by registration, any registration of such rights and applications and rights to apply for such registrations, owned by the Company. “Service”: All services provided under this Εshop for users who wish a) to receive direct information on the Company's products and/or b) to complete a purchase by means of distance online order, provided that the Company has sufficient stock. “User(s)”: The registered in the Eshop individual or legal entity that wishes to proceed to an online order. “Visitor(s)”: The non-registered visitor(s) of the Eshop, that navigate through the webpage mainly for information purposes.
2. GENERAL TERMS
2.1 The User by his/her registration and/or the placement of an order, acknowledges that has read the present terms and accepts to fully comply without any reserve.
2.2 Any deviations from the present terms are valid only if agreed in writing between the parties. Users acknowledge the Company’s right to modify any provisions of the present terms to the extent that such modification would neither affect already undertaken legally binding obligations of either party nor affect any concluded actions.
2.3 The present terms are governed by Greek law. For any dispute relating to their interpretation or execution, exclusive jurisdiction is given to the competent court of Athens.
2.4 If any clause of the present terms is deemed to be invalid, this would not influence the validity to the remaining terms that continue to be in force.
3. ORDER PLACEMENT
3.1 An order through the Eshop constitutes a distance selling agreement, which is governed by the legal framework of Law 2251/1994, as in force. The Company offers the goods in online display, and the User purchases such good by proceeding with an order.
3.2 By placing an order a) an individual confirms that he/she is a legally capable according to the Greek Civil Code and is least eighteen (18) years old, and b) in case of companies, that he/she has the authorization by such company/ employer to proceed accordingly.
3.4 Payment Methods: In order to facilitate payment for our Users, we offer the following payment methods:
- Payment through Viva Wallet.
- By cash on delivery (Greece only) on the moment you will receive the ordered products. In this case, the customers will be charged the amount of 5 euros up to 2 kilos. For every additional kilo, the charge shall be 1,50€ per kilo.
3.5 Before the completion of the order, our Company informs Users though its website on our identity and contact details, basic features of the product, final aggregate price (including VAT or other levies, if applicable), transfer costs, payment method, delivery method, duration for order completion, and the right of withdrawal (the latter as described in the Delivery & Return policy) .
3.6 Upon placement of the order form, Users receive online a copy of their order and the Company keeps in its records.
3.7 Non-EU Users shall be subject to any charges that may arise from exchange rate differences, customs clearances, etc., for which our Company shall bear no liability.
3.8 The Company shall be entitled at any time to refuse to provide a username/password or to cancel a username which has already been given or to terminate the provision of services to a User and to refuse any current or future use of the website in the case in cases where the present terms are breached.
3.9 For Delivery and Return policy please consult the relevant section of the website.
4. PERSONAL DATA & SECURITY
4.1 For the placement an order, the User is requested to provide full name and surname, address for the delivery, phone number, email address and, if applicable credit/ debit card number, its expiry date as well as the 3-digit security code.
4.2 Our Company shall process these data in accordance with Law 2472/1997, in order to complete the order placed and will not disclose, publish these data to any third parties, except in case a legal procedure regarding the withdrawal of confidentiality is initiated (L. 2225/1994). The necessary personal data shall be disclosed to the relevant bank for the payment.
4.3 By accepting these terms, the User consents to the storage and processing of his/her personal data by the Company, maintaining all legal rights provided by Law 2472/1997.
5. OTHER TERMS
5.1 The Company is the sole owner of all Intellectual Property rights in relation to the website/ Eshop, and any unauthorized use by third parties is strictly prohibited.
5.2 Force majeure: If, due to force majeure, the Company fails to deliver the products within the set time-limit, we will make our best effort to contact you via e-mail in order for you to confirm whether you wish the completion of you order or not, under said circumstances, but shall not be liable for any situation arising.
5.3 The Company reserves the right to modify or renew the present terms and conditions.
5.4 The Company/ Administrator cannot guarantee that the webpage and its pages, services, options, content will be provided without interruption, errors, problems and that all errors will be immediately corrected. Also cannot guarantee that the webpage and its servers will be functioning without viruses and malware. Also the Company cannot be held liable for interruption because of actions relating to website maintenance, renewal, adjustments.
5.5 The Company cannot guarantee the availability of all products on display, as some may be out of stock. However, it does undertake to timely inform Users if they are not available. The products sold via the website are intended solely for purchase, for personal use. Users of the e-shop are NOT allowed to resell the products. The Company has made efforts to present the website products in the most accurate way possible, however, in some cases there may be color differences or errors. Color differences from the actual color are unavoidable because of the different means used to view the products or the User's screen.
By accepting the Terms, Users and Visitors accept the following policies as well.
The policy relating to the confidentiality and security of your personal data is set out below.
i) What information we collect and how we use it.
When you register to create an account, place an order or send a request, we collect specific personal information from you such as your name, your delivery address, your phone number, your email address, etc. and if applicable credit/ debit card number, its expiry date as well as the 3-digit security code.
We use that information to identify you as a customer, to process your order, to deliver the products, to manage payments, to update your profile on our files and your account with us. We may send you information by email, mail, sms or any other electronic media including social networks with details about products, events, special offers and services. We may also use this information to tailor the way in which we communicate with your so that you receive personalised communications.
We make our best to comply with Data Protection regulations in order to ensure that your personal data is securely safeguarded and processed in a lawful, appropriate manner.
When users of the Company webpage and Eshop provide their personal data they are deemed to have accepted the terms and conditions of use of that data in line with this policy. Webpage Visitors are not obliged to provide personal data. In case Users do not consent to their personal data being used in this way, they should refrain from filling out the relevant fields although this may prevent access to the service being requested.
ii) User rights.
iii) Other persons who could use your information.
In some cases we may share your information with selected necessary service providers, but we will not allow that information is used for other purposes, to the best of our knowledge. Information is used in accordance with the applicable legislation.
You should also be aware and you accept that in some cases we may disclose your personal information to third parties because legal requirements demand it, in order to comply with legal procedures, to reduce credit risk, to prevent and identify fraud, or to protect and defend the Company's rights and assets.
iv) Security statement.
Unfortunately the transmission of information via the internet is not completely safe. Despite the fact that we may every effort to protect your personal data, we cannot guarantee the safety of the personal data you provide us with and any information transmitted is as your own responsibility.
Despite that we can and do use strict procedures and security features to prevent unauthorized access where that is possible.
The website and applications use specific encryption technology to protect your information when data is being transmitted.
By registering for our website Users consent to their personal data being used by the Company as the party responsible for processing data using automated media by it or via any other persons appointed by the Company to process data on its orders and on its behalf.
What is a cookie?
Cookies may be set by the website which you are visiting («first party cookies») or they may be set by other websites which run content on the page you are viewing («third party cookies»).
What is in a cookie?
A cookie is a simple text file stored on your computer or mobile device by a website's server. That server will subsequently be able to retrieve or read the contents of that cookie. Cookies are managed by your browser. Each cookie is unique and contains some anonymous information such as a unique identifier, site name, digits and letters. It allows a website to remember your browsing preferences.
What do you do if you do not want cookies to be set on your computer?
Some people find the notion of information being stored on their computer or mobile device to be intrusive, in particular when that information is stored and used by a third party without their knowledge. If you prefer, it is possible to block some or all cookies, or even delete cookies which have already been set, but you should be aware that you might lose some functions. To do this, you need to alter your browser privacy settings.
Some third-party operators have developed tools for disabling data collection and use via their modules.
TYPES OF COOKIES
First party cookies
First party cookies are set by the website which you are visiting, and they can only be read by that site.
Third party cookies
Third party cookies are set and used by a different organisation from the owner of the website which you are visiting. For example, to measure its audience a website might use a third-party analytics company, which will set its own cookie to perform that service. The website you are visiting may also have embedded content, e.g. YouTube videos or Flickr slideshows. Those sites may also set their own cookies.
Facebook, Twitter, Youtube and Flickr may set cookies for sharing content on social networks or for producing access statistics. The presence, number and status of cookies may depend on how you use the platforms concerned before or while visiting the website of the Company.
You should ascertain what the relevant sites' policy is on social networking cookies.
Session cookies are stored temporarily during a browsing session and are deleted from the user's device when the browser is closed.
Persistent cookies are saved on your computer for a fixed period (usually a year or longer) and are not deleted when the browser is closed. They are used where we need to know who you are for more than one browsing session.
Many websites use Adobe Flash Player to deliver video and infographics content to their users. Adobe uses its own cookies, which are not manageable through your browser settings. They are used by Flash Player for the same purposes served by other cookies, i.e. to store preferences or track users.
Flash cookies work differently from your web browser's cookies. Instead of having specific cookies for specific functions, a website is restricted to storing all site-related data in one cookie. You can control how much information can be stored in that cookie, but you cannot choose what type of information is allowed to be stored.